REMOTE INSRASTRUCTURE MANAGEMENT SERVICES

 

Businesses today require IT Infrastructure availability 24×7. Organizations are looking towards economical yet scalable models of infrastructure support services, increased ROI and uncompromised delivery quality.

Tech Matrix Remote Infrastructure Management Solutions (RIMS) enables enterprises to minimize their IT infrastructure downtime and provides cost effective solutions through our 24×7 command centers.

Our global operation centers in the USA, Europe, South Africa and APAC offer a flexible multi-shore delivery model to our customers providing round the clock support.

Key Capabilities

Consultancy Services

Tech Matrix consulting services include Solution Architecture and Design, Infrastructure and ITIL Process Consulting, Project and Program Management. Our consultancy solution also offers assessment services geared towards readiness and compatibility for adopting or migrating to cloud infrastructure.

Integration Services

We help enterprises migrate seamlessly to new platforms, as well as deploy and integrate leading industry enterprise management tools including Open Source applications for complete IT infrastructure monitoring and management. Our Integration solutions also include end to end virtualization and consolidation of servers, databases and networks.

Support Services

Through our command center we support mission critical IT infrastructure including Server, Database, Network, Storage, Messaging and Directory. Our round the clock IT Service Desk provides support for incidents and service requests through three delivery centers located in the USA and India. Our flexible solutions enable organizations to automate their existing service desk or implement new ones.

Managed Services

Tech Matrix Managed Services enable enterprises to move their attention away from day to day internal project activities for IT infrastructure support and management and instead focus on their core business and growth. Using our Managed Service Model customers rely on tech Matrix to run their complete IT infrastructure within a defined SLA with a predictable operation cost.